Affiliate Agreement

This agreement is designed with you in mind, as well as to protect Tracks4Africa and our customers.

Affiliate Registration

We review and moderate all affiliate registrations, and we appreciate your accurate and honest information. Please note that the review process may take a few days – we know you are eager to join our team of affiliates, and we appreciate your patience!

If you’re approved, awesome! You’ll be given a unique referral ID that you can use to promote Tracks4Africa via referral links. Check out your private Affiliate Area for visits and referrals information, creatives, graphs and more!

We reserve the right to approve affiliates as well as to revoke any affiliates or to cancel the entire Tracks4Africa affiliate program.

Our shop and company is registered in South Africa and we have to adhere to our local laws.

Commissions and payouts

You’ll earn a 5% commission when a customer purchases a new Tracks4Africa product or subscription from our online shop using your referral link. Here’s the details of how we calculate earnings:

  • Commission is based on the nett price of the product before tax and after any store discounts that may apply.
  • Customers who return to us may be eligible for discounts which is only calculated at the checkout stage and will affect your commission accordingly.
  • You will not earn commission on shipping costs or VAT
  • Your commission rate is VAT exclusive.

We pay out affiliate commissions in South African Rand (ZAR) via direct bank transfer (EFT) in the first week of every month. To account for our money back guarantee to our customers, which may result in a refund, we only pay commissions that are older than 30 days. The minimum payout balance is R1000.00.  There is no maximum payout amount.

Here are the details of our program in summary:

  • To register as an affiliate you must fill out the affiliate application form.  Approval is to our discretion
  • You’ll receive 5% commission on nett value of completed orders you refer
  • Minimum payout balance of R1000.00, and no maximum payout (we pay in ZAR)
  • If your bank account is not with a South African bank, you will incur bank charges which will reduce your earnings.  You may contact us to ask for larger minimum payout amounts to reduce the effect of bank charges.
  • Commissions older than 30 days will be paid within the first week of each month
  • Referrals are paid out via EFT from our South African bank account

Referral cookie lifetime

When a potential customer clicks on your referral link, a cookie is stored in their browser to track your referral. The cookie is then stored for a generous 30 days to give your referred customers time to decide if they wish to purchase at the Tracks4Africa online shop

A referral won’t be awarded if:

  1. The customer uses a different browser to purchase than the one they originally used to visit our site (because the cookie does not exist in that browser)
  2. The customer purchases after 30 days (because the cookie will expire).

Links to our shop

Once you are an approved affiliate you will be able to log in to your own affiliate area.  Here you will be able to create links (URL) to our shop.  You can copy any url to our shop or individual products and paste it into the ‘generate link’ area.  If you specify an optional campaign name, this will also be included in your unique referral link.

Your referral link must then be copied and used as is on your own website.

You will also have the option to select creatives.  These are banners with links that we have setup for your ease of use.  These contain standard sized images, however should you require a custom size you may contact us to request a new creative.

When creating links to our shop and products please observe and respect our branding guidelines.  Failure to do so might land you in hot water!

Refunded purchases

Referrals older than 30 days and in good standing (i.e. the purchase has not been refunded) will be included with each commission payout (if the commission balance totals R1000.00 or over). If a purchase is refunded, a commission won’t be paid out for that referral.

We reserve the right to reject affiliate commissions for any reason. Commission rejections may occur for the following reasons:

  1. The sale that the referral was based on was refunded
  2. The sale was not completed due to non payment by the customer, e.g. customer choose to pay by EFT and then never does that.  Such transactions will stay in ‘pending’ status and will eventually be rejected as we clean out the system.
  3. The method by which the referral was generated was in violation of our promotional policies (see below) or violated the spirit of the Affiliate Agreement.

Affiliate news and updates

By becoming an affiliate you agree to receive emails from Tracks4Africa. These emails will be sent to affiliates only, on an ad-hoc basis, and may include important information regarding the Tracks4Africa affiliate program. These emails will also provide you with relevant news and updates to help you effectively promote Tracks4Africa. As an affiliate you may be privy to embargoed or time-sensitive information in these emails (this information may only be promoted after an embargo is lifted). And we won’t spam you, ever – promise!

Affiliate application rejection

We reserve the right to reject affiliate applications for any reason. We also reserve the right to choose whether we provide an explanation or reasoning for affiliate application rejection. Below are just a few reasons why an application may be rejected (this is not an exhaustive list):

  • Affiliate applications for websites that sell, advertise or engage in pornography, phishing scams, spamming, illegal business practices, or that include any material infringing on National or International Copyright will be rejected.
  • Affiliate applications for websites that we do not believe are aligned with our industry or business may be rejected.
  • Affiliate applicants with websites that re-sell any of our products will be rejected.
  • Websites considered inappropriate by Tracks4Africa will be rejected.

Inappropriate websites:

The following types of sites are not permitted to become an affiliate: adult sites, sites that display adult material or banners, sites that promote violence, hatred or bigotry, sites that promote or engage in illegal activity, including (but not limited to), hacking, cracking, nulled, and warez sites. Affiliate applications for inappropriate websites will be rejected, and we reserve the right to choose whether or not to provide a rejection reason.

Questions regarding your application

When you apply to become an affiliate we may email you at the email address you have supplied with some questions regarding your application. This may be because:

  • We didn’t understand something in your application, or,
  • We’d like to learn a bit more about how you will promote Tracks4Africa and need a little more detail.

If we reach out to you and we haven’t heard back within 7 days, your application may be rejected. If your initial application is rejected, you are welcome to reapply to become an affiliate and provide us with more detail for reconsideration.

Dormant affiliate accounts

Please don’t leave us! We encourage all our affiliates to actively promote Tracks4Africa to keep earning referrals. If we can help you come up with ideas on how to promote Tracks4Africa, please let us know – we’re here for you! An affiliate account is considered dormant if no visits have been generated after a 6-month period. A dormant affiliate account will be temporarily deactivated if no visits have been generated after 6 months. But we don’t even want to go there right now, right?! Let’s work together to help you start earning some cash!

Tracks4Africa Affiliate Program Policies

Allowed and prefered promotional methods

How you promote Tracks4Africa is reflected in the commission you earn! We encourage the use of promotional methods that add value to Tracks4Africa and bring us legitimate, loyal customers. We love it when our team of affiliates blog about self-drive travel in Africa and mentions Tracks4Africa or any of our specific products.

Here are a few examples of awesome promotional methods to earn more commission:

  • Tell clients, customers or friends about Tracks4Africa, and give them your affiliate referral link
  • Write a review or a blog post about self-drive travel in Africa or Tracks4Africa and link to our site with your referral link
  • Reach out to a broad audience with your social network accounts. Tweet about us on Twitter with your affiliate referral link, post about us on Facebook with your affiliate link, or communicate to your Linkedin followers about us our what we do (we make maps from crowd sourced travel data!) with your affiliate link. Spam-free promotion is a great way to get more referrals!
  • Provide value to others by answering related questions on other sites with helpful responses, and using your referral link in your replies.

Prohibited promotional methods

We love and back our product 100%, and we are very careful with how it’s promoted or associated, so we want affiliates who are 100% behind us too! The prohibited promotional methods listed below aren’t meant to scare you off – they’re here to protect you, and us, and our customers from any freaky or fraudulent activity, which is something we take seriously. We know you’ll understand.  But here they are in writing just in case you’re not totally sure what is and what isn’t allowed.

  • Any type of spam is prohibited
    Links, ads, emails, comments… any type of spam. Please respect the posting rules of any 3rd-party websites you use to promote Tracks4Africa. P.S. This is not an exhaustive list of spam methods; if we decide that your activity is spam, it’s spam.
  • Any illegal activity or activity deemed offensive by us is prohibited
    This may result in referrals being rejected and/or your affiliate account being deactivated. See above for allowed and super cool promotional methods!
  • We’re flattered, but please don’t pretend to be professionally associated with Tracks4Africa
    Affiliates aren’t employees of Tracks4Africa and have no employee rights.
  • Pretending to actually be Tracks4Africa is absolutely prohibited
    Cloning our site, copying our site, using our copyrighted site assets, and pretending that a site created by you is an official Tracks4Africa site is unethical and prohibited (this includes using services that automatically clone websites, or place them into iframes).
  • Again, false promotion to customers that you are endorsed or operated by Tracks4Africa is prohibited.

If you’re unsure or concerned that some activity you’re about to proceed with may be considered prohibited, please ask us.

Consequences of prohibited promotional methods

If your promotional methods step outside of these terms, your referrals may be rejected and we may disable your affiliate account. We reserve the right to do this and may or may not notify you in the instance that this occurs. Please use allowed promotional methods, and help us to help you succeed as an affiliate!

Inappropriate websites

The following types of sites are not permitted to become an affiliate: adult sites, sites that display adult material or banners, sites that promote violence, hatred or bigotry, sites that promote or engage in illegal activity, including (but not limited to), hacking, cracking, nulled, and warez sites. Affiliate applications for inappropriate websites will be rejected, and we reserve the right to choose whether or not to provide a rejection reason.

The important stuff

By registering and being approved as an affiliate in our affiliate program you agree that your commissions are subject to approval before they are accepted and subsequently paid.

You also agree that if you do something which we deem harmful to our brand or company, we reserve the right to revoke your status as an affiliate without any explanation or recourse from you.

The affiliate relationship does not represent a professional or formal agreement, and as an affiliate you are not an employee of Tracks4Africa (Pty) Ltd or any of its associated companies. You agree that this is not a legally binding relationship and thus may not take legal action against Tracks4Africa (Pty) Ltd. These affiliate terms and conditions are subject to change without notice.

 

Thanks for taking the time to study these terms and conditions, now let’s start selling!