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CLICK ON THE FAQ’S BELOW TO VIEW THE ANSWERS:

  • 1) NAVIGATOR APP: Compatibility

    Please note that our Navigator APP is only compatible with cellphone, tablet or ipad devices. (ie. not with in-car navigation android type systems).
  • 2) NAVIGATOR APP: Stops tracking

    If you experience a problem on this APP where it stops tracking you - is something that our third party developers just don't seem to get right. It happens when you zoom and pan too many times on the map. The only way to resolve is by a restart.
  • 3) NAV APP: Breadcrumb Track Recording & Exporting tracks on the Navigator App

    How to record tracks (ie. breadcrumbs) on the Navigator App:

    To start with you need to be sure that you are recording your tracks, so under Trip Monitor settings, you have to enable auto-saving, and enable Save Track Log:
     
    Open the app, at the bottom right click on the three lines and select "useful information" and then "trip monitor". At the bottom right, click on the little up arrow, and select "trip monitor settings" - turn on "enable auto-saving" and "save track log".
     
    Now when you use the app, it will record your trips. To see the trip on the phone screen, follow the same path:  Open the app, at the bottom right click on the three lines and select "useful information" and then "trip monitor". A list of your trips should appear on your screen, click on a trip and tick "visible on map" - you will now be able to see this trip on your screen.
     

    We have managed to export the tracks from an Android phone, but not with Apple.

    On Android you can also save these trips on your computer - this functionality is at the moment not available on Apple.
     
    To save to your computer, follow the same path:  Open the app, at the bottom right click on the three lines and select "useful information" and then "trip monitor". When the list of your trips appears, click on the up arrow on the bottom right of the screen, and select "export all".
     
    To save the tracks to your computer, connect the phone to your computer, and use explorer to open the phone - your exported tracks will either by on the phone, or on your sd card, it varies where it is saved.
     
    Follow this path: internal storage (or sd card) - android - data - za.co.tracks4africa.nng.africa - tracks - 01. A list of the exported tracks appears on the screen, and you can copy and paste this to your computer, and open it with Basecamp/Mapsource. If you deletes the tracks, it disappears off the phone, and unfortunately there is no way to get it back onto the phone, so if you want to use these tracks, you should not delete it from the phone.
    Note that only the tracks are exported, there is no way to export waypoints that you recorded – you can make a screenshot of the waypoints you want to keep and create a new waypoint on the computer using those coordinates. If the tracks are not exported to the internal storage, select “File-SD card” and follow the same path on the SD card. We have not yet managed to do this for an Apple phone, it seems to try and save the data on an SD card, and Apple does not have SD cards in their phones, so we continually get an error message when we try this on Apple.
  • 4) NAV APP: HOW TO PLAN A ROUTE ON THE T4A NAVIGATOR APP

  • 5) NAV APP: WHY THE T4A OVERLAND NAVIGATOR APP WORKS OFFLINE

  • 6) NAV APP: How to find more rich content / info on places

    It is possible to find more information on the POIs/waypoints on our maps, where we have the relevant information available. 

    In this example, we have rich content on Maabwe Bay Chalets.

    In this screen, you can tap on the name of the place on the top.

                                   

    The next screen will be displayed, where you will see any 'Place information' like contact details we may have. If we have the email address and website address, then that will be displayed in this screen as well.

    If you then tap on the Tracks4Africa logo in the top right hand corner (ie. as per the screen above) - you can find further info on the POI. (note: where you don't see this logo on a POIs "Place information" screen, it means that we have no further information available on it).

                                   

    The following screen will then appear with information like a description, activities, facilities, rates etc. where we have this type of info available. And if there are photos, up to 3 photos will be displayed.

  • 7) NAV APP: Where can I buy the T4A Overland Navigator App?

    You can purchase our apps on the Google Play store (for Android Devices like Samsung etc.) or on the iStore (for Apple/iOS devices).

    Find the T4A Navigator App on iStore:

                         

    Find the T4A Navigator App on the PlayStore:

  • 8) Nav App: Android Navigation Systems

    Our App will be compatible with an Android in-car navigation systems on which the App can be purchased and installed via Google Play on the device itself.

  • 9) Nav App: IOS in-car navigation system and Apple CarPlay

    There is no iOS in-car navigation system and we are also not compatible with Apple CarPlay.

  • 10) NAV APP: APP IS NOT AVAILABLE FOR MY COUNTRY

    If you try to download our App from the Google Play Store - you may get an error saying that the app is not available for your country. The country that you are in while trying to do this, may not be on Googles list of countries to allow apps to be purchased in.

    See this list for the Country availability for Google Play Apps