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CLICK ON THE FAQ’S BELOW TO VIEW THE ANSWERS:

  • 1) SHOP: How do free upgrades on GPS Maps SD Card work?

    Please click this link here for more info.

  • 2) SHOP: PAYFAST: Debit cards: How can I use my Capitec Global One DEBIT CARD on the PayFast Payment Portal?

    The Capitec Global one Debit Card functions similarly to a credit card on the PayFast Payment Portal – so choose to process a credit card payment transaction on PayFast when using a Capitec Global one Debit Card. 


    NOTE: The Capitec Global One Debit Card will NOT work under the “Debit Card” payment area on the PayFast payment portal – only under the “Credit Card” payment area.


  • 3) SHOP: UPGRADES: See how to access you free upgrade on SD Card on our online shop

  • 4) SHOP: UPGRADES: See here how to access your free upgrade for an SD Card, on a Subscription instead

    You can opt to take your free upgrade you qualify for due to a previous purchase of an SD Card, in a downloadable GPS Map format rather – this means you will get a Subscription for a year, for GPS Downloadable maps from us.

    See here for more info

  • 5) SHOP: UPGRADES: See how to access you free map upgrades for your active Subscription product

    If you have purchased a Subscription product – or opted to take a Subscription product as your free upgrade, you will get at least up to another 2 free map upgrades over the next year of your active subscription.

    See here for more info.

  • 6) SHOP: DOWNLOAD LINKS: You are not receiving an email from T4A containing your download link/s

    Please make sure to:

    • check your SPAM/TRASH folder
    • use the same email that you have registered a Tracks4Africa user profile with – the same one that contains your purchase history etc.
    • search for an email with subject line “Your Tracks4Africa Download is Ready
    • give the internet a chance to send the email before contacting Tracks4Africa
  • 7) SHOP: T4A Banking Details for EFT or Direct Transfer transactions

    Payment needs to be made to the bank account provided and a notification of your payment sent to sales@tracks4africa.co.za with your order id as reference number.

    Tracks4Africa Bank Account:

    • Bank: ABSA
    • Account number: 4062988824
    • Branch code: 632005
    • BIC: ABSAZAJJXXX

    Note the BIC/Swift code is the same (ie. ABSAZAJJXXX)

    ABSA George Branch Address: 106 York Street George Central George 6529

  • 8) SHOP: Courier Companies Used & Tracking Your Parcel

    For local couriering within the borders of South Africa we use SWE couriers.

    In order to track your parcel with SWE couriers: Click Here.

    For International couriering outside the borders of South Africa we use DHL couriers.

    In order to track your parcel with DHL couriers: Click Here

     

    If you have any queries, please contact our sales team.

  • 9) SHOP: Courier info

    Please take note, as per our terms and conditions:

    • Couriers do NOT delivery over weekends – so depending on when your order is placed, this may delay deliveries.
    • Couriering to outlying areas takes longer.
  • 10) SHOP: PAYFAST: Payment Gateway is used for Credit Card, Debit Card payments etc.

    PAYFAST is a secure and reputable payment gateway in South Africa. Please visit their site here for more information about them.

    Why we don’t use PayPal: When we were investigating suitable and reputable options for a payment gateway here in South Africa, our developers advised us that we cannot make use of PayPal if we are going to run a ZAR currency based store.

     

Spend R1000 (excluding shipping costs) during the month of February 2019, and get a free T4A South Africa Paper Map. Dismiss