We will answer your email at our earliest convenience:


270 Main Street
Paarl, 7646
South Africa

Postal Address

270 Main Street
Paarl, 7646
South Africa

Office Hours:

Monday to Thursday 08:00 – 17:00
Friday 08:00 – 16:00

  +27(0)21 880 8660


We offer support directly related to any of our products, purchases, enquiries etc.

With regards to TECHNICAL support we assist with any technical issues on our:

Please make use of our USER GUIDES & VIDEOS for step-by-step instructions.

Easy support from home: Please note that we can use free software to dial into your computer, and to assist you in that way.

We make use of AnyDesk to remotely connect to your computer. You can download and install it for free by clicking here.

Please note that we do not offer the following:

  • Any travel booking services
  • Our staff is not available for trip planning services.  We have created an online Trip Planning tool for this purpose.

For travel advice you are welcome to join our forum:

For any specific Garmin related queries, that do not involve Tracks4Africa GPS maps, please contact Garmin Support:

+ 27 (0) 11 251 9999

General queries: GSAInfo@garmin.com

Technical queries: support@garmin.co.za

Visiting our Office

If you require support, or would like to purchase our products, you are more than welcome to visit our offices. For support, we would like to ask that you please phone ahead and schedule an appointment with one of the support staff to avoid disappointment. We are available from Monday to Thursday between 10:00 to 16:00 and on Friday between 10:00 to 15:00.

(Times above are GMT+2:00)

Finding us: We are situated at 270 Main road in Paarl. If coming from the N1, continue for quite a while in main road. We are on your left - a block before MacDonalds which you will notice ahead on your left hand side. Or use your T4A GPS maps or Guide App (Under the "More" category) to find us.

Parking at our offices: Please note that we are situated in a busy road with limited parking in front of our offices at the entrance. You are welcome to park in the side street (Hout Street) or the street behind our offices, La Mode Street. Alternatively there is parking at the La Vida Cafe diagonally opposite us.

Directors: Johann Groenewald, Wouter Brand

GPS coordinate: S33.73670 E18.96243 (hddd,ddddd)