1) GUIDE APP: Refunds for Google Play Store Purchases
Please note that we have very limited control over the Play Store.
If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play.
See here to request a refund from the Google Play Website.
If this does not work, please contact our sales team - we may be able to assist with refund on the Google Play Store, if you provide us with a reference number. We will also use our discretion as to whether a refund is applicable or not.
2) GUIDE APP: Refunds for iTunes Store Purchases
Please note that we have very limited control over the iTunes store.
All refund requests for Apps purchased on iTunes must be done via iTunes.
3) NAV APP: Refunds for Google Play Store Purchases
Please note that we have very limited control over the Play Store.
If it’s less than 48 hours since you bought an app, you can request a refund through Google Play.
See here to request a refund from the Google Play Website.
If this does not work, please contact our sales team - we may be able to assist with refund on the Google Play Store, if you provide us with a reference number. We will also use our discretion as to whether a refund is applicable or not.
4) NAV APP: Refunds for iTunes Store Purchases
Please note that we have very limited control over the iTunes store.
All refund requests for Apps purchased on iTunes must be done via iTunes.
