If you have purchased a subscription for a Downloadable GPS Map from our online shop over the past 12 months, you will qualify for map upgrades within in a year of that purchase date.
As from release 18.05 in May 2018, all previous downloadable map purchases have been converted into a “Subscription” Model. (See here for more info about our Subscriptions).
Complete & Single Mapset purchases: your active subscription now contains your upgrade to our latest version. You will be entitled to all the map updates we release within the next 12 months, until your subscription expires. This could be up to three updates as we aim to release updates every quarter, but it may also depend on the number of changes we make to our map content. We will however release at least two map updates per year.
When a subscription upgrade is released – it will automatically appear as a downloadable product, within your active Subscription, under your account, on our online shop, that is – if you qualify for it – ie. if the upgrade falls within the year of your active Subscription.
To access your upgrade in your subscription:
Find your active subscription/s and click to View. (Note: if you only have 1 subscription, the system may jump straight into your subscription details – see screen below).
*Note: the images below are based on previous subscription releases.
Notice the “End Date” of your Subscription.
Your original Downloadable maps should still be available for download on this screen.
Click on your latest download to access your upgrade – Windows and Mac links are available. (ie. in this example the download link for Windows is highlighted for ver 18.05 at the bottom).
You can also download a User Guide for either Windows or Mac – with easy to follow step by step instructions to assist you with installing the downloaded Maps onto your PC and then finally onto your GPS!
Subscription Release Versions vs SD Card Release Versions
Please note that our Subscription Products and SD Card products are too completely separate products, and managed differently. The release versions for the two products also varies:
SD Card Release Versions:
- May (eg. 19.05)
- October (eg. 19.10)
Subscription Product Versions:
- March (eg. 19.03)
- June (eg. 19.06)
- September (eg. 19.09)
- December (eg. 19.12)
An SD card upgrade does not imply that there is now a Subscription upgrade too, and a Subscription upgrade does not imply that there is now an SD Card upgrade. The SD Card product versions will rarely be the same as the Subscription product versions and vice versa.
Please note: there can be rare exceptions: we did in October 2018 release a Subscription Upgrade for ver 18.10, as it solved an issue transferring maps from Basecamp to a GPS unit.