1) GPS MAPS: I purchased the T4A Maps pre-loaded SD card but I cannot view any photos on my Garmin Colorado when accessing the T4A guide.
The Colorado series was specifically designed without that functionality and you will not be able to view photos on this unit.2) GPS MAPS: I have a Mac with the (OS) X Lion 10.07 & Lion 10.7.5 operating system. I’m unable to install Tracks4Africa maps on my PC?
We have found that the X Lion 10.07 & Lion 10.7.5 operating system is incompatible with our Tracks4Africa maps. In order to install T4A maps on your system you will need to upgrade to the latest MAC operating system first.3) GPS MAPS: How do I uninstall previous versions of Tracks4Africa map/s on my Macintosh before installing the new version?
Please follow the steps below on your Macintosh:
- Click on Go at the top of your Toolbar.
- Then double click on Applications.
- Look for the Garmin MapManager and double click on it to open.
- Garmin MapManager will now list all the maps installed on your MAC.
- Click on the map you wish to delete/uninstall from your MAC.
- Now click on Map Actions> Delete. That is the button in the bottom left corner of MapManager.
You have now successfully uninstalled T4A maps from your Macbook.4) GPS MAPS: How do I transfer the maps to my GPS device with a Macbook?
Please also refer to our USER GUIDE for Downloadable links for MAC, under our FAQ category for Tutorials & Videos.
If you are using a Macbook you'll need Garmin BaseCamp to view the map(s) and to do route planning on your T4A GPS Maps and Garmin MapInstall to send the map(s) from your Macbook to your GPS device.
Garmin BaseCamp for Mac: to do route planning and view the GPS Map.
Garmin MapInstall : to transfer the GPS Map to your GPS unit.
Garmin MapManager: this is where your installed GPS Maps will be listed and where you will uninstall your GPS Maps.
Install these applications from Garmin's website before continuing the steps below.
Follow these steps to transfer waypoints, routes and tracks to your GPS unit using Garmin BaseCamp for Mac:
NB! If you have a older version on your internal memory of the GPS or an SD Card then, you must remove it before transferring the new maps to your GPS unit. Explore the internal memory / SD Card and look either under the Garmin folder or map folder for the file ending with img. Cut this file and place it on your desktop for safety. After following the steps below, where the new maps are place successfully on your GPS. You may remove the img file form your desktop.
- Open BaseCamp.
- Go to TRANSFER > SEND “My Collection”. The window below will open on your screen.
- Select your GPS or No Name from the dropdown menu. If you select your GPS the data will be transferred to the internal memory of the GPS. If you select the No Name device then the data will be transferred to the SD card in your GPS.
- Ensure that ROUTES, TRACKS, WAYPOINTS AND GEOTAGGED PHOTOS are ticked. Then click Send.
Close after the transfer has been completed. All your waypoints will be listed on your GPS under Favourites. If your GPS can receive routes the routes you have created will be listed under your Trip planner (depending on your GPS model).
To transfer the map(s) to your Garmin GPS using Garmin MapInstall:
Each time a map set is sent to a Garmin GPS the previously loaded maps are erased from the GPS. If your Garmap maps are loaded on your SD card, send T4A maps to the internal memory of your device and vice versa. Please note that the SD card has to be inserted in the GPS device if you want to transfer maps to the SD card. Remove the SD card from the GPS device if you wish to have the GPS Maps sent to the internal memory of the GPS.
NB! If you have a older version on your internal memory of the GPS or an SD Card then, you must remove it before transferring the new maps to your GPS unit. Explore the internal memory / SD Card and look either under the Garmin folder or map folder for the file ending with img. Cut this file and place it on your desktop for safety. After following the steps below, where the new maps are place successfully on your GPS. You may remove the img file form your desktop.
Connect your GPS device to your Macbook in order to transfer the GPS maps.
Step 1: Open MapInstall b> Go > Applications> Garmin MapInstall.
To transfer maps to your device’s internal memory, remove the SD card from your GPS and connect to’ GPS unit into your Macbook. The GPS will be listed Nuvi 3790 (unit ID 3820880631)
If you want to transfer maps to the SD card in your device, then insert the SD card in your GPS and plug it into your Macbook. The GPS will be listed Nuvi 3790 (unit ID 3820880631)+ SD Card.
Step 2: Click on CUSTOMIZE to select the map(s) you want to send to your device.
Step 3: Click on the map name that you want to send to your GPS device. (Once the map is selected, it will be highlighted on the screen).
Step 4: Click on Send Maps on the bottom right hand corner of MapInstall to transfer the maps to your GPS device.
Step 5: The following screen will appear below.
Click on confirm.
Please note that the transfer should not take hours as indicated on the screen.
Step 6: Once the transfer is successfully done you’ll see the page below.
Click on Done once the installation is complete.
The maps will now be listed under your Map Information on the GPS. Select the maps by ticking the box next to the map name or by enabling it. (Please note that the Tracks4Africa GPS Maps may not be used in conjunction with any other GPS Maps).
5) GPS MAPS: I bought the links online for my MacBook. How do I install them unto my MAC now?
Please also refer to our USER GUIDE for Downloadable links for MAC, under our FAQ category for Tutorials & Videos.
Rather use Google Chrome or Mozilla Firefox to download the GPS Maps as we have found that the file is corrupt when you use Safari internet browser.Please follow the steps below:
- Click on the link (T4A Map).
- The link will download immediately on your internet browser.
- Once done, click on the zip file. The file will extract and your downloads folder will open listing the gmapi file. .
- Double click on the gmapi file. Garmin MapManager will open with a small window in front of it (if you don't see it then move the Mapmanager window, as it might be located behind it). Click on install and then close.
- The map will now be listed on the Garmin Mapmanager program and installed on your Macbook.
- Open BaseCamp and select the map/s to view under maps at the top of the toolbar.
6) GPS MAPS: How do I install the maps on my T4A SD Card on my MacBook?
Also see our User Guides for SD Card for MAC, under our FAQ category for Tutorials & Videos.
The SD card is supplied in a package, which contains the installation instructions.
The instructions will be as follows:
(You need Garmin’s BaseCamp and Mapinstall software before you start.)
- Insert the SD card into a SD card reader connected to your Mac (your Plug & Play GPS can be used for this purpose).
- If you use your GPS as card reader your Mac will show two volumes on your Desktop: GARMIN and NO NAME. Access NO NAME and open the ‘Mac Install Files’ folder.
- Copy the contents of the ‘Mac Install Files’ folder to your Desktop and run each file to extract it.
- This will place new files on your Desktop which can be installed using Mapinstall. Also refe rto Garmin installation instructions for Mac OS.
7) GPS MAPS: What is Garmin MapInstall and Garmin MapManager and why do I need it on my Macbook?
Garmin MapManager is an application for MAC PC's only. Once you've installed your map (s) on your MAC your maps will be listed here (if you need to uninstall your map(s) from your MAC then you will do it in this application as well).
Garmin MapInstall is an application which enables you to transfer the map (s) to your GPS unit. You will use this application with Garmin BaseCamp.
Below is the download to this application:
8) GPS MAPS: I have a Macbook. Will Tracks4Africa be able to work on it?
Yes, we have Mac compatible maps. You will need to have BaseCamp and MapInstall software installed on your Mac.
Garmin BaseCamp for Mac: to do route planning and view the map on your MAC.
Garmin MapInstall : to transfer the map to your GPS unit from your MAC.
Garmin MapManager: your installed maps will be listed here on your MAC; this is also where you will uninstall the maps.
You can also visit Garmin’s website for Mac OS® Software and Garmin Devices: http://www8.garmin.com/macosx/.
Notice for Macintosh X Lion 10.07 & Lion 10.7.5 users:
We have found that the OS X Lion 10.07 and Lion 10.7.5 is incompatible with our maps. In order to install the T4A maps on your system you will need to upgrade your OS to Mountain Lion 10.08.
9) GPS MAPS: I have a Windows 8 / 8.1 Operating system. When I download Tracks4Africa maps from the online store I get an error message saying “Windows Protect your PC” (image below). What should I do?
The error you get below is just a security measure of the new Windows 8 / 8.1 OS.
Click on “More info” and select Run Anyway.
If you get this user account control message, click yes and follow our on screen instructions to install the maps on your Windows 8
10) GPS MAPS: I accidentally deleted my maps on my Tracks4Africa SD card. Will it be possible to reinstall my Tracks4Africa maps on my PC and Garmin GPS unit?
Yes, you will be able to reinstall the Tracks4Africa maps on your PC and Garmin GPS.
If you purchased your GPS maps from Tracks4Africa, we will have record of your purchases, and downloadable maps/subscritpions will also be accessible from your profile on our system for re-download. Contact sales for assistance if required.
Firstly, our Tracks4Africa SD card contains the installation files for Windows and MAC. Explore the contents on the SD card and look for either the PC (i.e. Windows) installation files folder or the Mac Install files folder.
The folder contains the installation file for your PC (.exe) or Mac (MAC.zip).
Once you’ve installed the maps on your PC successfully, you can transfer them from Garmin MapSource/ Garmin MapInstall to your GPS unit.
Each time a mapset is sent to a Garmin GPS the previously loaded maps are erased from the GPS. If your Garmap maps are on your SD card, send our maps to your internal memory and vice versa.
Secondly, if you purchased downloadable GPS Maps from us, they should be in your Account, under your subscription - please go and have a look there in order to download.
Contact our Sales team if you cannot locate your previous GPS Maps.
