When attempting to install applications in any Microsoft Windows version, some users may experience an error that says “A referral was returned from the server”.
This is generally due to an incorrect system setting.
You can find detailed instructions on the internet to bypass this error. We suggest you google for a solution for your particular Windows version eg. “a referral was returned from the server Windows 10”.
A Windows 10 Fix is typically: To solve this problem, try these steps – but they may differ from PC to PC – please make sure before you make these changes on your PC:
Fix 1 – Registry Setting:
Download and run referralfix.zip and run referralfix.reg to automatically apply these changes to your computer.
- Hold the Windows Key and press “R“.
- Type “regedit“, then press “Enter” to bring up the Registry Editor.
- Navigate to HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion Policies System.
- Open “ValidateAdminCodeSignatures” and set “Value data” to “0“
- Open “EnableUIADesktopToggle” and set the “Value data” to “0“.
Fix 2 – Group Policy
- Hold the Windows Key and press “R“.
- Type “gpedit.msc“, then press “Enter” to bring up the Local Group Policy Editor.
- Expand “Computer Configuration” > “Windows Settings” > “Security Settings” > “Local Policies” > “Security Options“.
- Change the “User Account Control: Only elevate executable that are signed and validated.” policy to “Disabled“.

